Hangs up after Ringing – Mailbox is not set up.
When another user or party calls you and the call hangs up, this is due to not having a Voicemail set up.
- Checking your extension settings:
You will see the Yellow message meaning Voicemail is not active.
- When Voicemail is enabled a different message will display, and all unanswered calls will be routed to your Voicemail.
When you choose the option for Voicemail a pop-up window will appear for you to customize your Voicemail options, such as the message, voice, email for voicemails, and route options as well.