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How to Edit Voicemail Greetings

How to Edit via the Portal and via the phone prompts:

Portal
1. Login to the UniVoxx portal.

2. Navigate to the Extensions page by selecting the Extensions Page Icon icon.

3. Select the extension you want you change the voicemail greeting on.

4. Select the Voicemail Enabled Button icon on the configuration page for the extension.

5. Type out or edit the greeting you want under the Generate Recording tab.

Edit Greeting

6. Select the type of voice you want for the greeting.

Greeting Voice

7. Once you have the greeting text entered and the voice chosen, select the Generate Icon icon under the greeting prompt.

8. Select the Update Button icon at the bottom of the voicemail box.

9. Select the Update Button icon on the extension page to complete the changes.

Phone Prompts

How to change voicemail greeting:

First, press the voicemail button, or dial *97

Enter your voicemail PIN, then press the pound key

Dial 5 for advanced options

Press 1 to record a new voicemail recording

Press any key to stop recoding

Press 2 to save greeting

Press 2 chose greeting

Press the key for the greeting you recorded

The recorded greeting will be saved