---
title: How to Transfer a Call
description: How to transfer phone calls.
---

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# How to Transfer a Call

## Blind and Attended Call Transfers

For a quick video tutorial on the basic phone functionalities, please visit [here](https://univoxx.com/tutorials/grp261x).

 

There are two methods for transferring a call:

### Blind Transfer

A **Blind Transfer** occurs when a call is transferred to another extension or ring group (queue) without waiting for the recipient to answer. It is an immediate, unannounced transfer to the destination.

### Attended Transfer (Warm Transfer)

An **Attended Transfer** involves notifying the recipient before completing the transfer or waiting for them to pick up the call. The transfer can be completed after a brief interaction or even without an announcement, depending on preference.

---

### How to Perform a Blind Transfer:

1. Begin an active call.
2. Press the **BlindTrnsfr** softkey at the bottom of the display.
3. Enter the extension number or select the associated extension via the line key (if available).

### How to Perform an Attended Transfer:

1. Begin an active call.
2. Press the **Transfer** softkey at the bottom of the display.
3. Dial the internal extension or external 10-digit phone number.
4. Select **AttnTransfer**.
5. Confirm the transfer and press the **Transfer** softkey to complete.

### To Cancel the Transfer:

If you decide not to proceed with the transfer, press the **X** on the keypad to cancel. Your initial call will resume.

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