Skip to content
English
  • There are no suggestions because the search field is empty.

Network Requirements

Here are various network settings and infrastructures that are required.

Physical Infrastructure Requirements

  • A Cat5e cable is run to each location that a desk phone is being installed.
    • Once our phone has been installed, it can bridge the connection, if needed.
  • PoE switches
  • UniVoxx recommends an internet connection with at least 0.25Mbps per phone and less than a 30ms latency to Amazon.

Networking Device Settings

  • IGMP Snooping: Disabled on all switches
  • QoS for real-time/highest QoS priority for all traffic on VoIP VLAN and/or DSCP codes 26 and 46
  • SIP ALG: Disable
  • VLAN ID: If a VLAN is used on-site for phone traffic, we will need that information from your IT vendor.
  • Wi-Fi: If portable Wi-Fi phones are requested, we will need the below information about the Wi-Fi network.
    • New SSID:
    • Password: 
    • VLAN: 
    • Fast Roaming: Enabled