Skip to content
English
  • There are no suggestions because the search field is empty.

Two-Factor Authentication (2FA)

This article provides step-by-step instructions for enabling Two-Factor Authentication (2FA) on your UniVoxx account to enhance security and protect your access.


Log into the UniVoxx portal at portal.univoxx.com. If you do not recall your password, select the Forgot Password link and follow the prompts to reset it.

2FA - UniVoxx Portal


After logging in, click your name in the top-right corner of the page and select Settings from the dropdown menu.

2FA - Name Drop-Down 2

2FA - Settings Option 4


Within the Settings menu, enter a mobile phone number capable of receiving SMS messages in the Your mobile number section.

Then, select the 2FA - Update Button button to save the changes. You will be sent a verification code to the mobile number you entered in the previous step. Click the Verify button to proceed.

2FA - Settings 2


Locate the Two-Factor Authentication section

and toggle the slider to enable the feature.

2FA - Enable 2FA

 

You will be sent a verification code to the mobile number you entered in the previous step. Click the Verify button to proceed.

2FA - Enable 2FA Verify and Confirm 2

Enter the verification code sent to your mobile number and click Verify. If the code expires before entry, select Resend Code to receive a new one. Please note, you are permitted up to three attempts to enter the correct code.

2FA - Add Number Code Verification 3


Once the verification code has been successfully confirmed, you will be prompted to integrate a supported authenticator application. We currently support Google Authenticator and Microsoft Authenticator. Select your preferred app and follow the provided setup instructions. After completing steps 1–4 within the app, click Continue to Verify Setup at the bottom of the page.

2FA - Authenticator App

After selecting Continue to Verify Setup, you will be prompted to enter the code generated by your authenticator app. Upon successful verification, a confirmation screen will display indicating that Two-Factor Authentication has been successfully enabled and you should also receive an email.

2FA - Successful Setup Authenticator


If you have any questions or require assistance, don't hesitate to send us an email at support@univoxx.com or call us at 313-626-5000.