--- title: Two-Factor Authentication (2FA) description: Enable 2FA two factor authentication --- [Skip to content](https://help.univoxx.com/two-factor-authentication-2fa#main-content) English Show submenu for translations [![logo banner fina;](https://help.univoxx.com/hs-fs/hubfs/logo%20banner%20fina%3B.png?width=2000&height=200&name=logo%20banner%20fina%3B.png)](https://univoxx.com/) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.univoxx.com/?hsLang=en) 2. [Portal](https://help.univoxx.com/portal?hsLang=en) # Two-Factor Authentication (2FA) ## This article provides step-by-step instructions for enabling Two-Factor Authentication (2FA) on your UniVoxx account to enhance security and protect your access. --- Log into the UniVoxx portal at [portal.univoxx.com](https://portal.univoxx.com/login?redirectUrl=%2F). If you do not recall your password, select the **Forgot Password** link and follow the prompts to reset it. [![2FA - UniVoxx Portal](https://help.univoxx.com/hs-fs/hubfs/2FA%20-%20UniVoxx%20Portal.png?width=670&height=548&name=2FA%20-%20UniVoxx%20Portal.png)](https://help.univoxx.com/hubfs/2FA%20-%20UniVoxx%20Portal.png?hsLang=en) --- After logging in, click your name in the top-right corner of the page and select **Settings** from the dropdown menu. [![2FA - Name Drop-Down 2](https://help.univoxx.com/hs-fs/hubfs/2FA%20-%20Name%20Drop-Down%202.png?width=98&height=22&name=2FA%20-%20Name%20Drop-Down%202.png)](https://help.univoxx.com/hubfs/2FA%20-%20Name%20Drop-Down%202.png?hsLang=en) [![2FA - Settings Option 4](https://help.univoxx.com/hs-fs/hubfs/2FA%20-%20Settings%20Option%204.png?width=297&height=152&name=2FA%20-%20Settings%20Option%204.png)](https://help.univoxx.com/hubfs/2FA%20-%20Settings%20Option%204.png?hsLang=en) --- Within the Settings menu, enter a mobile phone number capable of receiving SMS messages in the **Your mobile number** section. Then, select the ![2FA - Update Button](https://help.univoxx.com/hs-fs/hubfs/2FA%20-%20Update%20Button.png?width=55&height=27&name=2FA%20-%20Update%20Button.png) button to save the changes. You will be sent a verification code to the mobile number you entered in the previous step. Click the **Verify** button to proceed. [![2FA - Settings 2](https://help.univoxx.com/hs-fs/hubfs/2FA%20-%20Settings%202.png?width=670&height=630&name=2FA%20-%20Settings%202.png)](https://help.univoxx.com/hubfs/2FA%20-%20Settings%202.png?hsLang=en) --- Locate the **Two-Factor Authentication** section and toggle the slider to enable the feature. [![2FA - Enable 2FA](https://help.univoxx.com/hs-fs/hubfs/2FA%20-%20Enable%202FA.png?width=670&height=78&name=2FA%20-%20Enable%202FA.png)](https://help.univoxx.com/hubfs/2FA%20-%20Enable%202FA.png?hsLang=en)   You will be sent a verification code to the mobile number you entered in the previous step. Click the **Verify** button to proceed. [![2FA - Enable 2FA Verify and Confirm 2](https://help.univoxx.com/hs-fs/hubfs/2FA%20-%20Enable%202FA%20Verify%20and%20Confirm%202.png?width=670&height=401&name=2FA%20-%20Enable%202FA%20Verify%20and%20Confirm%202.png)](https://help.univoxx.com/hubfs/2FA%20-%20Enable%202FA%20Verify%20and%20Confirm%202.png?hsLang=en) Enter the verification code sent to your mobile number and click **Verify**. If the code expires before entry, select **Resend Code** to receive a new one. Please note, you are permitted up to three attempts to enter the correct code. [![2FA - Add Number Code Verification 3](https://help.univoxx.com/hs-fs/hubfs/2FA%20-%20Add%20Number%20Code%20Verification%203.png?width=670&height=500&name=2FA%20-%20Add%20Number%20Code%20Verification%203.png)](https://help.univoxx.com/hubfs/2FA%20-%20Add%20Number%20Code%20Verification%203.png?hsLang=en) --- Once the verification code has been successfully confirmed, you will be prompted to integrate a supported authenticator application. We currently support **Google Authenticator** and **Microsoft Authenticator**. Select your preferred app and follow the provided setup instructions. After completing steps 1–4 within the app, click **Continue to Verify Setup** at the bottom of the page. [![2FA - Authenticator App](https://help.univoxx.com/hs-fs/hubfs/2FA%20-%20Authenticator%20App.png?width=670&height=924&name=2FA%20-%20Authenticator%20App.png)](https://help.univoxx.com/hubfs/2FA%20-%20Authenticator%20App.png?hsLang=en) After selecting **Continue to Verify Setup**, you will be prompted to enter the code generated by your authenticator app. Upon successful verification, a confirmation screen will display indicating that Two-Factor Authentication has been successfully enabled and you should also receive an email. [![2FA - Successful Setup Authenticator](https://help.univoxx.com/hs-fs/hubfs/2FA%20-%20Successful%20Setup%20Authenticator.png?width=670&height=429&name=2FA%20-%20Successful%20Setup%20Authenticator.png)](https://help.univoxx.com/hubfs/2FA%20-%20Successful%20Setup%20Authenticator.png?hsLang=en) --- **If you have any questions or require assistance, don't hesitate to send us an email at support@univoxx.com or call us at 313-626-5000.** - [Guides](https://help.univoxx.com/guides?hsLang=en) - [Onboarding](https://help.univoxx.com/onboarding?hsLang=en) - [Desk Phones](https://help.univoxx.com/desk-phones?hsLang=en) - [Portable Phones](https://help.univoxx.com/portable-phones?hsLang=en) - [Faxing](https://help.univoxx.com/faxing?hsLang=en) - [Paging](https://help.univoxx.com/paging?hsLang=en) - [Portal](https://help.univoxx.com/portal?hsLang=en#main-content) - [Extensions](https://help.univoxx.com/portal?hsLang=en#extensions) - [Speaker](https://help.univoxx.com/speaker?hsLang=en) ![univoxx\_signaturelogo-1](https://help.univoxx.com/hs-fs/hubfs/univoxx_signaturelogo-1.png?width=60&height=182&name=univoxx_signaturelogo-1.png) Copyright © 2026 UniVoxx, LLC Need to submit a support ticket? 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