Wi-Fi Portable Troubleshooting

1) Verify the portable is charged and connected to Wi-Fi.

2) Reboot the phone by holding the power button.

3) Factory reset the phone, see How to Factory Reset Phones.

4) Connect the phone back to the Wi-Fi network, see How to Connect a Portable to Wi-Fi.

5) If there is still an issue, submit a ticket to support@univoxx.com.